Where do you ship?
We ship anywhere in Canada and the continental United States.
How quickly do you ship?
Most orders are shipped within 2 to 4 business days of receipt (Tuesday to Friday). Orders received after 2:00 pm PST are considered received the next business day. Where you are will determine how long it will take to arrive once we have shipped the order.
Do your prices include taxes and shipping?
All prices on the site are in Canadian dollars. Applicable taxes and shipping are calculated at check-out.
We offer FREE SHIPPING on orders over $100 (Canadian destinations only)!
How do you ship?
Orders are shipped by Canada Post, Expedited Parcel, unless otherwise requested. If you receive an item that is damaged and it is obvious it occurred during handling by the carrier, you as the receiver, are responsible for filing a claim with the carrier.
How do you process pick-up orders?
If you would like to pick up your website order please indicate "for pick-up" in the comments section at check out. Your shipping fee will be refunded to you and your order will be ready for pick up in 2 to 4 business days. You will receive a confirming email when your order is complete and can be picked up from the front porch.
How do I return an item?
If at any time you are dissatisfied with your purchase, a product I have made, please feel free to return it for exchange or for another product of similar value. Sorry, we do not offer cash refunds.